Build-A-Bear pulls 'pay your age' promotion due to "safety concerns"

Daniel Fowler
July 14, 2018

"Per local authorities, we can not accept additional Guests at our locations due to crowds and safety concerns", Build-A-Bear said in a statement. Many people said on social media they waited more than four hours to purchase one of the stuffed animals, which range between $12 and $65 before customization.

For all parents and caregivers who plan to take their children to their local malls for "Pay Your Age" Day at "Build-A-Bear", you might want to hold off.

The promotion promised that shoppers could get any furry friend for the price of your age at Build A Bear Workshop.

The statement - which was posted 8 a.m. PT on the company's Facebook page - continued: "We have closed lines in our USA stores".

The "Pay-Your-Age" sale was announced by Build-a-Bear earlier this week. "Unfortunately, given these circumstances, we were unable to serve all of our Guests for the Pay Your Age Day event".

The company said via a Facebook post that "due to crowds and safety concerns.we have closed lines in our USA and Canada stores".

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One person who was waiting in the line at Coral Ridge Mall told TV9 they and others who were in the line before the closure were given a $15 voucher due to the Build-A-Bear store closure.

Henry said she had hoped to spend $10 on stuffed bears for her 6-year-old daughter and 2-year-old twins but ended up leaving after promising her daughter mani-pedis and a full-priced bear.

On its Facebook page, the company said that it has closed lines.

The statement went on to say they understood the disappointment and were working to address the situation.

Thousands of parents and children flocked to their nearest store hoping to snag the bargain. So, if you're 75, you pay $29.

Build-a-Bear is expected to contact customers through their email.

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