Google terminates Google Inbox service

Ruben Fields
September 13, 2018

Instead, Inbox was meant to provide Google with an active platform that would allow them to test new features in real-time. The change comes into effect soon after the search giant rolled out a design overhaul for Gmail from June this year.

Inbox was a testing ground of sorts for new Gmail features. The app presented features not found in the Gmail experience and earned itself some faithful users as a result.

Even the most recent features included in Gmail, such as "Snooze Emails", "Smart Reply", "Hover Actions", and Follow-ups (or nudges), were initially present only on Inbox by Gmail. Google did not say why it was shutting down Inbox, which was released in 2014 and pitched as a more nimble and experimental email app than the older Gmail app.

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In a way, Inbox served as a testbed for future Gmail features. Key among those features will be bundling, that can help users customise inbox tabs and notifications. It's a service many of us use every single day.

We introduced the new Gmail in April this year, incorporating numerous same features you've come to love about Inbox plus newer features like Smart Compose, which helps you draft emails faster. Fortunately, because Inbox requires a Gmail account to use, all the messages in their Inbox account are also still on Gmail.

As the curtain falls, Google has prepared a guide for users transitioning from Inbox to Gmail, despite complaints from devoted Inbox users on Twitter. Are you going to start using Gmail again or move over to another email client?

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