Microsoft releases fix for data deletion bug

Ruben Fields
October 10, 2018

Back when it released the April 2018 update, Microsoft found that users with KFR enabled experienced empty copies of their Known Folders on the devices. If, for example, you moved the Documents folder from its location in the user profile to a new location, such as a secondary data drive, but some files remained in the old location, the setup logic for the version 1809 upgrade removed the folder in the old location as well as all of the files in it.

In a blog post, Microsoft's John Cable, Director of Program Management, Windows Servicing and Delivery confirmed that the bug that caused the removal of files on the certain system has been addressed and Windows 10 October 2018 Update is once again available to the Insiders.

Microsoft has now fixed this problem, and Windows 10's October 2018 Update should stop deleting these "old" folders full of files. So, to solve the problem, Microsoft introduced code that would delete those old, empty folders. The company stated that its reason is due to the OS's ever-growing size, and that users who wish to get them can download them from Windows Update.

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We will carefully study the results, feedback, and diagnostic data from our Insiders before taking additional steps towards re-releasing more broadly.

Users who are affected by the issue are missing files and folders in their "Documents" folder. Therefore, they are suggesting that users use their PCs as little as possible so that deleted files are not overwritten with new data.

Dona Sarkar, engineering leader of the Windows Insider Program has tweeted that Microsoft is able to restore the removed files. "We expect this will allow us to better monitor the most impactful issues even when feedback volume is low".

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