O2 network outage: Millions of customers hit by technical fault

Ruben Fields
December 6, 2018

Tens of millions of smartphone users in Britain lost internet access today after a software glitch brought down O2's data network.

"Our technical teams are working with their teams to ensure this is fixed as quickly as possible".

However, some customers reported that this was not the case.

In a tweet, the network said that the issue lay with one of its third-party suppliers, and recommended that users switch to Wi-Fi wherever possible.

Calls are still working, O2 said. "We apologise for any inconvenience". Work is now ongoing to fix the fault and customers are being encouraged to use wi-fi where possible.

The issue is also impacting customers of MVNOs that piggyback on O2's infrastructure, like GiffGaff, Tesco Mobile, and Lyca Mobile.

Vicky Kaushal impresses with his act in the trailer of URI
And before we get a glimpse of the trailer of the film, the makers chose to release the look Yami will be donning in the film. Paresh Rawal , who essays the role of National Security Advisor, is seen advising a surgical strike to his seniors.

O2 customers across the United Kingdom have been hit by a network outage that has left them unable to use 4G and data services, meaning they can't access the internet without a Wi-Fi connection. Transport information services have also been affected.

Once those are taken into account, up to 32 million customers are affected.

TFL said: "The company that updates the data to our network of Countdown Systems is now experiencing difficulties in providing this service".

We are aware our customers are unable to use data this morning. Our technical teams are working extremely hard to resolve this.

O2 said it will be sharing updates on its website when the service changes.

Other reports by

Discuss This Article