Facebook says it’s resolved outage issues and denies attack

Daniel Fowler
March 14, 2019

Users flocked to Twitter to let the company know what they thought about the outage. "We've now resolved the issues and our systems are recovering", the company said in a tweet.

Facebook says its lengthy outages over the past day were the result of a "server configuration change".

Some of Facebook, Instagram and WhatsApp's more than 2 billion users were unable to access the online services from Wednesday until Thursday afternoon as the social network and its sister apps suffered a prolonged outage.

Facebook also said that the crash was not due to a DDoS attack - in which hackers overwhelm a website's servers with fake traffic and cause it to crash. "We're very sorry for the inconvenience and appreciate everyone's patience".

"Have you tried turning it off and back on again?" replied one user after Facebook tweeted an update.

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Telegram has gained as many as 3 million new members in the last 24 hours and for this sudden growth it has to thank Facebook.

The BBC and a handful of other media outlets said it was the platform's longest ever outage. In any case, a contact within Telegram confirmed to TechCrunch's colleagues what was already quite obvious: the merit of this sudden growth is the aforementioned problems ("These outages always drive new users"), but is partly attributed to the will of a growing number of users to distance themselves from Facebook.

"We really don't know anything, and at this time, that's fascinating in and of itself", Patterson said. The company has a large campus of data centers in Prineville.

FILE PHOTO: Silhouettes of mobile users are seen next to a screen projection of Facebook logo in this picture illustration taken March 28, 2018.

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