Uber Adds ‘Quiet mode’ In Luxury Service Upgrade

Daniel Fowler
May 18, 2019

You're paying a premium for these services, though - an UberBLACK ride will cost around $7 up front (roughly £5 / AU$10), while Uber SUV doubles that, not including the fee per minute, which scales up with more luxury riding options. But if you're jetlagged or on the last leg of a wild Friday night, small talk may be the last thing you want.

One of the more controversial options is a new "Quiet Mode" which orders drivers to remain silent while at the wheel.

Now, riders using Uber Black-the ride hailing firm's premium service-can easily let their chauffeur know rather skip the conversation and travel in silence.

Uber is launching a new feature that lets users request minimal conversation from the driver while they're on their way to a destination.

Uber's new features will make your rides a bit smoother (and quieter).

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Uber's premium rides are also adding extended pickup times and live phone support.

Uber also announced features for Uber Black users including being able to request more time getting to the vehicle, help with luggage and even preferred temperatures. That's why I hope Uber plans to expand this to UberX as well as worldwide markets, though the company had nothing to share on that. This will be helpful for users as they will be able to tell the Uber driver as to how they want to be treated inside of the Uber. "These guys take a lot of pride in what they do as customer service agents". We're just communicating the rider's preference.

This is the first upgrade that Uber has undertaken in quite a while.

Uber Black rides are typically 100 percent more expensive than Uber X, the company's low-priced option, and 200 percent more expensive than Uber Pool, its carpool option, according to the Verge. "The driver is an independent contractor". However, the drivers don't necessarily have to abide by the requests but they do need to understand that it may affect their rating. This feature as of now will be limited to only the United States for Uber Black and Uber Black SUV premium rides.

There's also a Bags option that informs the driver they have luggage with them to allow the driver to pull over somewhere they can easily load them into the trunk.

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