Samsung Asks QLED TV Owners to Run a Virus Scan

Ruben Fields
June 18, 2019

So, somebody handling Samsung's official USA support page on Twitter thought of making existing users (and potential buyers) aware of a software feature that lets you scan your TV for malware. Snarky and indignant replies followed, and of course so did the jokes. Samsung's privacy policy explained "If your spoken words include personal or other sensitive information, that information will be among the data captured and transmitted to a third party", but failed to explain who the third party would be. But have we really reached a point where we must also scan our TVs? The company has since deleted its tweet, though not before BleepingComputer could snag a screen shot. This is also true for your QLED TV if it's connected to Wi-Fi! At that time, Samsung revealed in a blog post new security features, of which was the ability to scan for malware.

If you have a Samsung smart TV, chances are you already scan it for viruses regularly.

We get, the bad guys are relentless when it comes to launching malware attacks.

Samsung suggests carrying out this slightly arduous task every few weeks, which many people are unlikely to do.

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While viruses are not a new issue for users, Samsung adding a malware scanner to their Smart TVs may appear to be a bit of an overkill. It starts with the platform stage, with smart TVs being created to encrypt certain data, such as user account and password information. And finally there is a hardware stage, with a security solution at the chip architecture level.

Javvad Malik, security awareness advocate at KnowBe4, thinks that the onus should be on Samsung to make it easier to keep its products up to date and safe from malware - not on the customer.

To scan for viruses on your Samsung QLED TV, head to "settings" then "general".

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