Anger over airline's response to breastfeeding mum

Daniel Fowler
July 19, 2019

Dutch airline KLM came under fire for asking a breastfeeding mother to cover up during a flight.

However, some agreed with KLM's breastfeeding policies.

It was already the third flight, the Shelby, with her little daughter has taken and, as she says, have complained yet no-one with her due to breastfeeding.

British Airways wrote in a response Thursday: "We carry thousands of infants and their families on our flights every year, and we welcome breastfeeding on board".

The furore comes after a mum-of-one revealed that she'd been told to "cover up" on a KLM flight while nursing her baby.

However one flight attendant wasn't having it, and told her to "cover up".

In a statement responding to the Facebook post, a representative wrote: "We would like to emphasise that breastfeeding is permitted on KLM flights".

Ayala Ochert, from the campaign group Better Breastfeeding, said: "In their effort to avoid offence in the tiny minority of people disturbed by the sight of a child feeding, KLM has instead chosen to offend a mother trying to feed and nurture her child".

The Indian branch of the Dutch airline KLM this week posted a tweet this week, as first reported by the Washington Post, as an answer to a trivia question about the safest seats on a plane.

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A screenshot of the email, sent to an unidentified customer by "Aaron" in the airline's United Kingdom reservations department, provoked outrage after being circulated on Twitter. She told me (and I quote) 'if you want to continue doing the breastfeeding, you need to cover yourself, ' " Angel wrote in a Sunday Facebook post.

Although none of the other passengers took issue with the breastfeeding, the scorned passenger admitted she felt disrespected by the staff member. "Never has this been an issue, not for me, nor for any of my colleagues".

"Breastfeeding mothers are very welcome on board our flights".

"I am astonished. I've been a flight attendant at KLM for up to 21 years now and I've seen so many mothers breastfeeding their child".

While women have a right to breastfeed in any public area under the Equality Act 2010, many find themselves being shamed if they do choose to nurse in public.

"Here's a warning to all breastfeeding moms: do NOT fly with KLM!"

"Maybe the people who feel offended could go and sit in the toilets while the mother feeds her baby", another Twitter user suggested.

"Thanks for the heads up, will (definitely) not book with KLM", wrote one commenter.

Ms Angels' post was met with thousands of comments, with many saying the policy was "completely unacceptable".

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