Morrisey, attorneys general reach agreement with phone companies over robocalls

Ruben Fields
August 24, 2019

Other companies that signed on the agreement announced on Thursday include: CenturyLink, Comcast, Frontier Communications Corporation, T-Mobile USA, Bandwidth Inc., Charter Communications, Consolidated Communications, U.S. Cellular, and Windstream Services.

Under the agreement, the phone companies will implement a variety of free services to customers, including call-blocking, labelling and verification tools, according to a release from Ohio Attorney General Dave Yost. They will also investigate suspicious calls and calling patterns and trace illegal robocalls back t their source.

-Require traceback cooperation in contracts.

Another step in fighting illegal robocalls has been taken in a joint effort by 51 attorneys general and 12 phone companies. "I am eager to continue working with our state, federal, and private-sector partners to improve the lives of all our citizens", Attorney General Hill said. Robocalls about your flight being cancelled, reminding you about an appointment, or letting you know about a delayed school opening fall into this category, as long as the caller doesn't also try to sell you something.

The state AGs and companies are unveiling non-binding "anti-robocall principles". Across the US there were 48 billion robocalls previous year, up from 31 billion in 2017, according to a tally by YouMail Inc., a developer of software that blocks the calls. "New Yorkers don't want to be woken up by illegal robocalls, don't want their dinner interrupted by scamming robocalls, and don't even want one minute of their day disrupted by robocalls that only aim to swindle innocent victims, so we're taking action to bring the number of unsolicited calls way down".

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A dozen phone companies in OH and around the nation have promised to help crack down on robocalls by identifying the source of the calls and deploying anti-spoofing technology, under an agreement reached with attorneys general in OH and other states.

However, Quilici said, under the agreement the larger phone carriers will now work to pressure other, smaller carriers to put an end to robocalls made using their phone service.

Consumers are often duped into answering phone calls because they appear to be from a local number or business.

"Robocalls are a huge problem all over the country - here in Virginia and everywhere", said Mark Herring, Virginia's Attorney General.

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