Thousands of Disney+ Streaming Accounts Hacked and for Sale on Dark Web

Ruben Fields
November 19, 2019

The streaming service launched on November 12 and gathered more than 10 million customers within the first 24 hours.

ZDNet has trawled various hacking and cracking forums to discover that Disney Plus accounts are being put on sale for figures of up to $10. "As part of this, in early 2020, Disney+ will make the first 19 seasons (and some episodes from Season 20) of "The Simpsons" available in their original 4:3 aspect ratio, giving subscribers a choice of how they prefer to view the popular series".

Security experts urge streaming customers to use unique passwords for Disney+, one they don't use on any other account, and for users to employ symbols, numbers, and upper and lower case letters to help discourage hackers from simply guessing commonly used passwords.

Thousands of these stolen accounts show what kind of subscription the person signed up with and when it expires.

After logging into the Disney+ app, Shenher said she had found several new viewer profiles on her account and that despite changing her password several times, as well as the email linked to the account, the intruder was still logged in. ZDNet suggests that hackers gained access by finding account info (email and password combos) that were leaked on other sites.

Exacerbating the problem is the fact that the Disney+ service has been set up in just the manner you'd expect from a company that pedals the idea of "happily ever after".

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People waited on telephone and online chat lines for hours, and many still say that Disney has yet to sort their problems.

"Whilst many may consider having a unique password for each online service to be hard to manage, password managers simplify this process and allow you to generate and securely store unique difficult-to-guess passwords", Hill told BBC News.

It's extremely likely that a lot of these appeared thanks to previously-hacked account emails cross-referenced with the newest user lists for Disney+.

Disney customer service is not new to complaints.

After tons of technical difficulties upon last week's launch, Disney+ has been involved in a reported mass hacking.

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