Couple says stranger hacked into bedroom Ring security camera

Ruben Fields
December 12, 2019

Thanks to the Ring home security camera, users can simultaneously see what is happening at home with a mobile application and talk through the camera's loudspeaker.

"I did a lot of research on these before I got it". Video of the incident shows the 8-year-old standing in her room, asking, "Who is that?" "I said, 'the voice is talking to you, what's going on?' And she said the man said, 'Jayden, I love you.' And I said, 'what?'" LeMay tells PEOPLE that the voice also tried to convince her he was Santa Claus. Don't you want to be my best friend?'

The LeMay family reported that they had installed the popular, Amazon-owned home security camera to keep an eye on their child just a few days prior to the incident. I mean they could have seen all kinds of things.

And in Georgia, a woman told Atlanta TV station WSB she was in bed when someone hacked her camera and started yelling at her to "wake up!"

Alyssa's dad and mom re-watched the tape later that night and Ashley's accomplice instantly disconnected the digital camera. "Honestly, my gut it makes me feel like it's either somebody who knows us or somebody who is very close by".

These incidents highlight the importance, and arguably necessity, for creating unique log-in credentials and enabling two-factor authentication for every account. After the family's experience, they've made some security changes, including a change to their Wi-Fi settings so their network is no longer visible to other people.

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ABC affiliate contacted Ring for comment about this story. The company told her that safety and security are top priorities as they investigate the matter.

Ring" We attach great importance to our customers' trust in us, "Ring he said.

A Ring spokesperson said in a statement: "While we are still investigating this issue and are taking appropriate steps to protect our devices based on our investigation, we are able to confirm this incident is in no way related to a breach or compromise of ring's security".

'As a outcome of the truth that prospects usually use the identical username and password for his or her varied accounts and subscriptions, unsafe actors usually re-use credentials stolen or leaked from one service on different providers.

'As a precaution, we extremely and overtly encourage all Ring customers to allow two-factor authentication on their Ring account, add Shared Customers (as an alternative of sharing login credentials), use robust passwords, and frequently change their passwords'.

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