Amazon fires employees for customer data leaks

Daniel Fowler
January 13, 2020

Amazon said several employees were laid off.

Amazon notified a group of customers this week that at least one employee shared the customers' email addresses and phone numbers "to a third-party in violation of our policies", according to the email seen by Business Insider. Shockingly, a similar event occurred less than six months ago. But little else is known about the employees, when the information was shared and with whom, and how many customers are affected. In the email, Amazon stated it's against company policy for workers to share data with third parties. She declined to say how many Amazon employees were fired, who received the information or how many customers were involved.

Earlier this week, Amazon-owned video doorbell maker Ring told USA senators it had fired at least four employees for improperly seeking to access customer videos during the last four years.

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In a separate incident, Amazon has fired four employees at its security camera subsidiary Ring "for improperly viewing video footage from customer cameras".

The company's internal systems "suspicious behavior" detected after all employees involved in the event was sacked. In November 2018, Amazon unveiled an incident wherein an unknown number of customer names and email addresses were disclosed due to a "technical error". In the event of a mysterious data breach past year, Amazon e-mailed to users, "Our web site, because of a technical error in your e-mail address, name and e-mail address was published by mistake", he said. Amazon also refrained from making detailed statements about the issue.

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