Blue Cross waiving copays, deductibles and coinsurance for COVID-19 testing

Grant Boone
April 4, 2020

Blue Cross NC waives customer costs for COVID-19 treatmentBlue Cross and Blue Shield of North Carolina announced Wednesday it is waiving customer costs for treatment for those diagnosed with coronavirus.

These actions will apply to fully-insured, individual, and Medicare members.

"Our clinical teams have been in close communication with public health officials so we can support our communities and any members affected by COVID-19", said Dr. Andrea Willis, senior vice president and chief medical officer. Members can meet with virtual care doctors trained to evaluate COVID-19 conveniently through their smartphone, tablet or computer. Blue Cross companies are working with state Medicaid and CHIP agencies to ensure beneficiaries have access to needed testing and services.

All COVID-19 treatment provided to members on an inpatient or outpatient basis will be covered from both in-network and out-of-network providers through June 30.

Blue Cross considers these changes immediately applicable to all members in all lines of business.

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Telehealth services include telemedicine and telephone-only visits with members' own physicians and therapists that are set up by their offices, as well as Blue Cross Online Visits for members who have that service as a part of their benefits.

Covering telehealth medical services at no cost through June 30 for members with existing telehealth medical benefits.

The agency will also allow members to fill prescriptions earlier than necessary refill dates.

Excellus CEO Booth says, "Over the almost 90 years that we have provided health care coverage in upstate NY, we have never faced a public health crisis like COVID-19".

Members can find more coronavirus information from Blue Cross at its blog and coronavirus web page, including where they can seek care. BCBSM provides health benefits to more than 4.7 million members residing in MI in addition to employees of Michigan-headquartered companies residing outside the state.

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