Uber Rolls Out Hourly Bookings, Priced at $50

Daniel Fowler
May 31, 2020

With the new Hourly option, users will request a trip like they would any other on-demand ride, but they'll be able to set multiple stops.

When a user uses the Hourly function, they have to set the time that the particular trip should take, which therefore locks the cost with a flat hourly rate.

"When you need to run errands, head to a doctor's appointment, or grab groceries, Hourly fits around your schedule flexibly for those moments if and when you prefer extra time and added peace of mind", Niraj Patel, director of rider operations, said in an email statement.

Riders who want to use the new feature start by selecting "hourly" in the app and then entering their initial stop. The rider will have to pay for the time they have selected even if the trip takes lesser time than they thought.

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Uber announced on Friday that from next week users in some USA cities will be able to book rides by the hour. Customers will be charged a per minute rate for trips that exceed the time limit, or the per mile rate for trips that exceed the mileage limit. The $50 hourly rate excludes tolls and surcharges.

Since May 18, Uber requires riders and drivers around the world to wear face coverings or masks and allows both parties to cancel trips and report users who do not comply with the measure. The product will be available in Atlanta, Chicago, Dallas, Houston, Miami, Orlando, Tampa Bay, Philadelphia, Phoenix, Tacoma, Seattle and Washington, D.C. Uber said it expects to expand this feature into other USA cities in the coming weeks. COVID-19 has had a destructive impact on the company's business.

The COVID-19 pandemic has been particularly hard on Uber, which was forced to lay off more than 3,700 full-time employees, or 14 percent of its staff, earlier this month.

The hourly booking feature, which is already available in a handful of worldwide cities in Australia, Africa, Europe and the Middle East, will launch in a dozen USA cities beginning Monday.

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