Canon hit by Maze Ransomware attack, 10TB data allegedly stolen

Daniel Fowler
August 9, 2020

"Enterprises must take the time to ensure they've built a strong security foundation", he said.

Ultimately, Canon said there was "no unauthorized access" to "image.canon" or any leaked images from the incident.

Canon appears to have faced a cyber-attack that has resulted in an outage on its image.canon cloud storage service as well as impacted the company's U.S. website and its various internal applications.

The image.canon site/app is a cloud storage service provided by Canon to its customers, where they can store the images or videos upto 10GB limit. "In order to conduct further review, we have temporarily suspended both the mobile application and web browser service (s) of image.canon", the Japanese firm said.

BleepingComputer reports that an internal notification sent by Canon's IT department notified its employees about the "wide spread system issues affecting multiple applications, Teams, Email, and other systems".

Breaking News gave to know other cyber-attacks carried out by this group and in all repeats the strategy of threatening to publish sensitive information in case you do not make the corresponding payment. It also added that as part of the outage, the Canon USA website would be unavailable.

According to Canon, no user image data was compromised in the attack.

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Now it appears as if Canon has suffered a similar fate, with Bleeping Computer reporting that the USA side of the camera makers business has hit by a Maze ransomware attack.

However, the gang refused to divulge any more information regarding the attack including proof of stolen data, the ransom amount, and the number of devices encrypted.

During this process, Maze will steal unencrypted files from servers and backups and upload them to the threat actor's servers.

While initially Canon did not issue a statement regarding what was wrong with its services, BleepingComputer managed to obtain a ransom note suggesting it has been hit by a cyber-attack through Maze ransomware.

Maze has claimed responsibility for other high-profile victims in the past, including LG, Xerox, Conduent, MaxLinear, Cognizant, Chubb, VT San Antonio Aerospace, the City of Pensacola, Florida, and more.

But on August 4th, Canon said that after investigation, they found some files belonging to customers stored on the platform were lost.

As this is a developing story, we'll be sure to share updates once the situation becomes clearer.

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