Amazon Web Services outage is affecting major sites and apps

Ruben Fields
November 27, 2020

Many organisations already use the popular AWS web-based, integrated development environment in vaious machine learning applications. This is your Daily Crunch for November 25, 2020.

Amazon Web Services (AWS) is now experiencing a partial outage, which is also affecting the applications and services that use the cloud service. "We are working toward a resolution".

The disruption also affected the ability to post updates to its service health dashboard, the company said. The problem mainly appears to be related to AWS Kinesis Data Streams API, and the issue seems to be localized mostly to the North American region. We have now fully mitigated the impact to the subsystem within Kinesis that is responsible for the processing of incoming requests and are no longer seeing increased error rates or latencies.

In a tweet, the Chicago Tribune said, "we are experiencing intermittent issues with our website and publishing system because of the AWS outage". The cause is a malfunction in a subsystem responsible for handling incoming requests that is making it hard to read and write information from the service.

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Amazon Web Services's status page noted that its Kinesis data streaming service was "currently impaired" in the company's U.S. East 1 region. As a result, customers whose applications rely on Kinesis Data Streams to transport information have experienced problems.

The issue stemmed from AWS Kinesis, a micro-service which streams media like video, photos, and audio to users. This is because AWS defaults to US-EAST-1 when endpoints are used with no "Region" setting.

Many apps and services took to micro-blogging site Twitter to inform customers that the AWS outage had hit their services.

Some of those were Acorns, Adobe Spark, Autodesk, Coinbase, Glassdoor, Flickr, iRobot and The Washington Post, among others.

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